Library Science Research & Work. 2026, 0(7): 21.
To address the problems of fragmented systems, low coordination efficiency, and high operational costs in logistics support for multi-campus university libraries, Zhejiang University of Technology Library has developed a smart logistics support system based on the WeChat official account platform. The system adopts a lightweight architecture of “one entry, three services, and one backend”. Using the WeChat platform as the unified service entry point, it enables precise service access for users with different roles across multiple campuses through identity authentication. The system integrates three core service modules, that is personnel management, fire safety, and equipment maintenance, covering key operational processes such as shift scheduling and attendance management, security alerts, and equipment repair requests. A unified backend supports centralized data management and monitoring. Practical application shows that the system effectively integrates existing resources and enables digital, mobile, and intelligent management of logistics tasks, significantly improving coordination efficiency, response speed, and decision-making capability. It provides a practical solution that may serve as a reference for logistics system development in similar libraries.